Inbound Sales
Convert calls into sales
Outsource your inbound calls to maximize your sales and customer acquisition. We make sure all your inbound calls are answered by a friendly sales agent expert in your products, services, and marketing campaigns. We train our agents with strategies and tactics to convert waffling customers so your conversion, and cross sells, are maximized.
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What's an inbound sales service?
Most businesses get three different types of inbound sales calls:
- Simple order calls from potential customers who have seen your marketing and have decided to buy.
- Complex sales calls from potential buyers who have seen your marketing campaign and are interested enough to inquire, but may have questions, concerns, or are looking for a deal before deciding to buy.
- Product inquiries from potential customers who aren’t planning to buy but want more information about your product or service.
Our inbound sales team is equipped to tackle the second and third types of calls with powerful strategies, unique tactics, scripts and offers to turn inquiries into sales.
What makes Loop the choice for inbound sales?
Since 2015, we’ve been focusing on perfecting the craft of turning inbound
sales forces into profit centers. Our team is able to categorize all the inbound
calls, close all the simple ones, close the majority of the complex ones, and
implement our strategy to nurture and eventually close product inquiries.
We also find ways to cross sell and upsell while we’re in a call with your
customers, recognizing the opportunity to make more sales.

Our inbound sales service can:
- Generate brand-new first-time customers from prospects;
- Grow your customer base and generate significant profits from active and repeat customers;
- Generate cross-sells and upsells on inbound calls from actives and prospects.
Our numbers
Inbound Conversions
Saves
Quality Score
ROI
Build success in any industry
Publishing
Financial newsletters
Magazines
Newspapers
eCommerce
Cosmetics and personal care delivery
Transportation
See more
Software & Saas
Music
Movies
Online dating
Gaming
Internet service providers
Fitness clubs
Food delivery
Internet virus protection
Event tickets
Technical support
Travel
Plumbing and handyman services
Foreign language learning
Nutritional supplement delivery
And more
What our clients have to say
Try us for 90 Days and see real tangible results
before you make your decision
Talk to an expert!
Thinking about outsourcing? Send in this form and we'll set up a call right away.
US: 1 855 947 5667 (LOOP)
UK: 44 20 8077 0673
AU: 61 2 8073
5261
sales@loopcontactsolutions.com
support@loopcontactsolutions.com
111 Paseo de Roxas Ave Makati,
Metro Manila,
1229 Philippines
Certifications
What you get

Specialist Sales, Support and Retention Call Center
Founder Jesse Rosenthal and Loop's Senior Leadership team have decades of experience helping many of America's biggest brands to build and run world-class support services and high-performance sales and retention campaigns.
Specialized solutions and services
We have studied the customer journey of various businesses and learned their pain points and opportunities. From that, we've developed 4 solutions and 13 services that increase acquisition, retention and deliver cross-sells and upsells at key points throughout the customer journey. Our services are customized for each client, enabling us to start up new high-functioning call center services quickly.


Strategic planning and process creation
We create and customize processes for each product we will sell and support. We also plan for every communication channel , whether inbound or outbound. These are then cascaded to our agent teams via an in-depth formal training program.
- Sales and retention services - we create strategies, tactics, offers, and more;
- Customer support services - we create end-to-end processes, a knowledge base, call flows, quality assurance programs, and more.
Fully utilized agents who can do phone and email, or sales and support
Each agent is trained separately for each of your products and services to be able to handle both sales and support, whether inbound or outbound. We maximize agent productivity by letting them switch from inbound sales calls to email support, outbound phone to inbound sales and customer services, and more, as needed. We do this while maintaining the highest standards in all channels and service types.


Premium management, support, and frontline agents
Our headquarters are in the center of talent in the Philippines. We select and nurture the best talents to help our clients grow. We go beyond skill and also look at compatibility. A team will be assigned to become your brand ambassadors who will know your product or service inside out. Aside from a strict 4-layer screening process, we conduct monthly refresher training programs to ensure they’re in tip-top shape while representing your brand. Our dedicated HR team knows how to pick the top market agents who have great potential. Our Operations team will train them to become top-performing agents, delivering world-class customer service and exceptional sales results.
Save money and scale your business
We give you the right number of dedicated, skilled, trained agents for your business without overstaffing (and overspending). When you add new products, websites, marketing campaigns, and customers, we expand our scope, learn about the changes, update your processes, and train the agents. As your business’ phone, email, and chat needs grow, we add agents. If you need to scale back, we can do that too.


Project launch team of senior sales and support experts
You will get a seasoned call center operations sales or support manager with extensive experience in launching new services. We will immerse ourselves in your business, build and launch your new service, and manage the team as performance ramps up, to reliably achieve great results.
All-inclusive
We provide fully managed call center services with your goals in mind. We can use your existing processes and/or create new ones for you based on your needs. We are flexible enough to help you scale your business faster.

How it works
Frequently Asked Questions
We are confident in our processes. Our clients often get their ROI upfront because we continuously monitor and improve to reach your goals faster.