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Loop Contact Solutions

World Class Philippine Call Center Services

Loop is a full-service call center that offers high-performance sales, support, and retention teams to help you grow fast. As a premium outsourcing company in the Philippines, we believe in efficiency and service that goes the extra mile to make sure you reach your goals

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When you speak to our Philippine call center expert via Zoom or phone, you’ll get…

  • A customized proposal designed to help you reach your business goals
  • A dedicated consultant who can help you plan your service
  • Pricing and key terms for our services
  • Pre-qualification for a no-commitment trial, a 30% discount, or both

Why outsource to the Philippines?

  • Talent pool of millions of Philippine call center agents
  • Fluent English speakers
  • Access to highly skilled & smart college graduates ready to work for you
  • Agents who speak with warmth and confidence
  • Significant cost savings vs. onshore or nearshore
  • Agents experienced with working for American businesses

While all Philippine call centers may give you reduced costs, not all will give you good results. Your results depend on the outsourcing company you choose in the Philippines. The best results come from a call center with quality staff, processes, and management that work seamlessly with your business.

When you outsource to Loop, you’ll get…

  • World class customer support that makes your customers feel engaged and taken care of
  • Innovative strategies for boosting your sales growth and customer retention
  • A team that provides you with the people, processes, and technology ready to deliver quality service and results
  • Efficient sales teams designed to maximize your revenues and minimize your costs
  • A Philippine BPO company focused on growing your business
  • One simple onboarding process that gets you results fast
  • A dedicated QA team that ensures the highest quality support to customers
  • Instant ROI boosts via additional cross selling and upselling campaigns
  • Increased conversion rates using scientific customer analysis
  • Client-oriented collaboration and a dedicated manager to make campaigns run smoothly

SERVICES WE PROVIDE

Sales

  • Inbound phone sales
  • Outbound phone sales
  • Telemarketing
  • Lead generation
  • Appointment setting
  • Live chat sales
  • Cross selling and upsells

Support

  • Phone customer service
  • Email customer service
  • Technical support
  • New customer onboarding
  • Customer success

Retention

  • Saving phone cancels
  • Saving email and web cancels
  • Fixing failed subscription renewals
  • Winning back former customers

What our clients have to say

“He [Jesse] constantly looks for ways to get better, learn more, and improve on his execution. When your business is with Jesse, you know it’s in good hands.”

Attorney Je. Froilan M. Clerigo

Founder & Principal

JM Clerigo & Associates Law Office

“Our scope of work was not originally part of their core business, yet [Loop] agreed to partner with us on this project … With the most recent expos, we have reached a 20+% transfer rate.”

Marco Oropeza

President

START International

“[Jesse] is very supportive and always has an idea you can work with … He will always find a solution for you.”

Bienvenido “Doodz” Policarpio

President

Dale Carnegie Training, Philippines

“Jesse [is] a dynamic, trusted, and driven person and fuel to the success of his company and his clients … Jesse has very clearly set forth his vision for subscription business and [is] the leader in this customer contact specialty!”

Dana F. Andel

Country Manager

Acquire BPO

“We needed a faster response time to our customer tickets … In the past we were seeing more than 48 hours go by, sometimes 4-5 days before an email was answered. Today responses are within 24 hours; live chat response within 3 minutes.”

Charlie Pyles

Chief Operations Officer

OneBlade Shave

“Loop has generated revenues far exceeding my expectations delivering about 900% ROI on my call center investments. They are a great team, always reliable, … nimble, exuding a “can-do” attitude adjusting to fluctuating call center needs.”

Kim Iskyan

Stansberry Pacific Research

Our numbers

90%

Inbound Conversions

25%

Saves

95%

Quality Score

150%

ROI

How to get results today with Loop’s world class process

As a full-service BPO company in the Philippines, we help you get results by…

  1. Setting goals with you
  2. Studying your business, products, marketing, customers, website and tech
  3. Developing a game plan that brings together what your customers need and the results you want to achieve
  4. Building processes and a formal training program
  5. Hiring and training a brand-new team of agents and a manager
  6. Providing you with tech set up services, reports, quality, compliance, branding and more
  7. Launching your service and rapidly increasing performance to achieve your goals
  8. Managing and improving your service over time, keeping current on all changes

Speak with one of our experts today

Talk to an expert!

Thinking about outsourcing? Send in this form and we’ll set up a call right away.

US: 1 855 947 5667 (LOOP)
UK: + 44 20 8077 0673
AU: + 61 2 8073 5261

sales@loopcontactsolutions.com
support@loopcontactsolutions.com

111 Paseo de Roxas Ave Makati,
Metro Manila,
1229 Philippines

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COMPANY

SERVICES

CONTACT US

111 Paseo de Roxas Ave
Makati, Metro Manila, 1229
Philippines

Phone:

US: 1 855 947 5667 (LOOP)

UK: + 44 20 8077 0673

AU: + 61 2 8073 5261

Email: sales@loopcontactsolutions.com

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