Subscription Business Telesales Services
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Subscription Business Telesales Services
Regardless of what your product or service line might be, if you’re looking to increase acquisitions, retention, and cross-sells and upsells, then Loop is the telesales service provider that can offer you what you want. We’ll also reduce customer acquisition costs and reduce contemporary and frequent issues that plague subscription businesses, such as high refund and cancel rates, failed renewals, and low premium subscription up-gradation.
What makes LOOP different from competitors is we get hired to generate substantial, measurable growth in subscription businesses, typically at an upfront profit. This returns would be significantly higher than what you, as a business, would invest in our services. Another aspect that sets us apart as a telesales company is that we don’t go for generic solutions. Instead, we always assess our client’s business in detail to implement tailored end-to-end strategic call center solutions. We also aim to implement solutions that give results in a matter of months, rather than years. We set goals for each month and keep our clients continuously updated, allowing your business to assess at each stage and judge whether their investment in Loop is paying off.
Meet with a Subscription Call Center Expert Today To Learn More!
Inbound Call Center Services
Inbound call center solutions are applicable to businesses that offer both low and high-priced products. You’d have more profitable upfront and higher inbound call sales conversions, even seeing significant growth in conversion rates. Not only would you be having a larger subscriber base, but you’d also be growing your business at a faster rate. Best of all, inbound call centers help decrease customer acquisition costs significantly, meaning your business grows at a lower cost.
After LOOP thoroughly studies your business, we would go on to train our team of telesales agents in a way that you’d think they were your own in-house talent. Our telesales team will know every facet of your product line and will ensure that, if nothing else, customer queries are addressed proficiently and appointment setting is always seamless, also ensuring the image of your business is always intact as professional and successful.
Solutions & Services
- Inbound Phone Sales
- Outbound Phone Sales & Telemarketing
- Live Sales Chat
Keep More Subscribers
- Onboarding & Adoption
- Customer Service
- Technical Support
- Winbacks & Cancel Saves
Get More Renewals
- Renewal Service
- Recover Failed Renewals
- Save Expiring Subscribers
Get More Cross Sells & Upsells
- Cross Sell & Upsell
- Cross Sell to Premium Services
Outbound Call Center Services
In addition to offering results in the form of converting leads to sales and higher conversion rates for landing pages and free trial programs, our team would look to improving payment processes and efficiently recover declined payments for subscriptions, which would streamline your finances a great deal.
Working closely with your in-house team, we would also create salesmanship programs, scripts, etc., that cater specifically to your subscription business and we will keep you in the loop (no pun intended) for any developments, or changes that are necessary, at every stage. Loop strongly believes in its partnerships with its clients, and will always take a transparent approach. This ensures your business grows in a way that you can fully understand and be informed of, and the solutions you acquire from us are implemented efficiently in the long term.
How It Works
- You approve a goal, like increase your renewals by 25%
Then we …
- Intensely study your business
- Customize our strategies and tactics
- Create sales or support programs
- Create a formal training program
- Hire your new agent team and manager
- Perform exhaustive new agent training
- Launch and improve your new service
- A/B split test different approaches
- Continue improving until your goal is reached
You won’t get this from other call centers …
- Specialist sales, support, and retention call center
- Dedicated to subscription businesses
- Managed by subscription business AND call center experts
- Focused on your results and ROI first
- Provides services designed to grow your business each year
- Increases your acquisitions, renewals, and cross sells and upsells
- Provides world class customer support to your customers
- Proves our results and quality with small tests before scaling larger
24/7 Live Chat Services
24/7 live chat services ensure you generate sales and grow your subscriber base from different avenues such as website visits, landing page prospects, online event attendees, and even through free trial programs. You’ll also see less abandonment on order forms and checkouts as Loop would use live chat to close the sale.
Outsource Telesales Services to LOOP Contact Solutions
How We Talk To Your Subscribers
- Inbound Phone
- Outbound Phone
- Inbound Live Agent Chat
- Outbound Live Agent Chat