Which of the Following Areas of Your Subscription Business Would You Most Like to Improve?

Which of the Following Areas of Your Subscription Business Would You Most Like to Improve?

Acquisition

  • Get more new paid subscribers
  • Increase website conversion rate
  • Grow your high-priced customer base

Loyalty

  • Help new subscribers use your service
  • Improve retention
  • Fix technical hurdles causing churn

Churn

  • Slash cancellations and refunds
  • Reduce number of failed auto-renewals
  • Increase recoveries of failed auto-renewals
  • Increase saves
  • Winback former customers

Growth

  • Escalate subscribers to higher priced products
  • Get more cross sells
  • Get more upsells
  • Get more recurring revenues and profits
  • Growth: the indicator of success

Subscriber Acquisition

Generate More New Paying Subscribers and Multi-Buyers

We sell the subscription way, increasing the likelihood of your subscribers staying long-term.

 

Subscriber Acquisition Services

Generate More New Paying Subscribers and Multi-Buyers
We sell the subscription way, increasing the likelihood of your subscribers staying long-term.

Inbound Phone Sales


Inbound phone calls are where it often begins. We get you more new subscribers from your inbound inquiries.

Our agents use innovative subscription sales strategies that result in far lower refund rates.

Outbound Phone Sales


We increase acquisitions from free trials and leads who have never bought before.

Your low-priced subscribers are great prospects for acquisition to $1,000 to $3,500 products.

We have proven techniques for calling your lead-lists that get more of your leads to subscribe and stay subscribed.

Live Chat for Acquisition


Your website, landing pages, and order forms, will only close subscribers who don’t have serious questions or objections. Everyone else is lost revenue. Our chat services are focused to close wavering subscribers.

Our agents do this by answering questions, overcoming objections, and performing skilled hand-holding.

Inbound Phone Sales

This is where it often begins. We get you more new subscribers from your inbound inquiries.

Outbound Phone Sales

We increase acquisitions from free trials and leads who have never bought before.

Live Sales Chat for Acquisition

Our chat services are focused to close wavering subscribers.

Let’s Talk About Customer Acquisition

Loyalty Services

LOOP Uses Proactive Strategies to Build Subscriber Loyalty. This Cuts Refunds and Failed Renewals.

 

Loyalty Services

LOOP Uses Proactive Strategies to Build Subscriber Loyalty. This Cuts Refunds and Failed Renewals.

Subscriber Loyalty & Retention

A subscriber who doesn’t use your service won’t renew.  We have proven strategies to show which subscribers aren’t using your products.

We call them to find out what the problem is and help them solve it.

Subscriber Support

How many times have you stopped going to a restaurant because of a rude waiter?  It’s the same in a subscription business. You spend lots of money acquiring new subscribers and you don’t want a bad agent driving them away.

Our agents are trained to know your subscribers, treat them well, and help to ensure they remain satisfied.

Technical Support

How many people his age know how to use this?

Unsolved technical problems are infuriating and drive subscribers away.

Often these problems are trivial and easy to fix. Usually there’s nothing wrong with your service at all. Subscribers simply need help getting from A-to-B, and we give it to them.

Subscriber Loyalty & Retention

A subscriber who doesn’t use your service won’t renew.

Subscriber Support

Our agents are trained to know your subscribers, treat them well, and help to ensure they remain satisfied.

Technical Support

How many people his age know how to use this?

Because unsolved technical problems are infuriating and drive subscribers away.

Talk to us about customer loyalty

Churn – Where Subscriptions
Live or Die.

The subscriber journey is like a leaky bucket. Your subscribers can easily slip out of the holes. Our churn-reduction services plug them one-by-one.

 

Renewal Services

Renewal Services

Renewal Services

Failed renewals are a sign your business is losing money unnecessarily. All your subscribers who are unhappy are history and lost profits.

Failed renewals are a sign your business is losing money unnecessarily. All your subscribers who are unhappy are history and lost profits.

In addition, 25% to 40% of all credit cards in your file, including those of happy subscribers, will stop working each year. Most are guaranteed to churn unless you act to stop it.  

Email renewal campaigns are good, but only go so far. We have proactive services with little-known improvements that recapture many of these subscribers who would otherwise be lost.

Saves Services

Don’t EVER let anyone stop being a subscriber without trying to convince them to stay.  

That includes email cancels, failed renewals, trials who don’t convert, and more. Most call centers ignore or are unable to reach the subscribers. They’re idiots.

Our agents are specially trained to stop refunds cold. With one client we got saves in the high 50%’s on a high-priced offer with no refunds allowed.

Saves Services

Saves Services

Our agents are specially trained to stop refunds cold. With one client we got saves in the high 50%’s on a high-priced offer with no refunds allowed.

Winbacks

Winbacks

Winbacks

We excel at turning lost subscribers back into loyal ones. We LOVE winbacks. Test us vs. your current call center and watch us whomp them.

If you have a subscription business you have boatloads of former subscribers, both low and high priced. 

Many subscription businesses mistakenly look on these names as junk.  But they’re potentially a gold mine.   

If your call center isn’t giving you lots of winbacks, they’re pouring money down the drain.   

We excel at turning lost subscribers back into loyal ones. We LOVE winbacks. Test us vs. your current call center and watch us whomp them.

Churn Kills – Let’s Reduce It Now

Growth Services

Here’s Where You Put Meat on Your P&L.

Our agents are specially trained and focused to grow this revenue. This is how we monetize the subscriber loyalty we build for you.

 

Cross Sells

The cross-sell that dramatically grows recurring revenue is convincing low-priced subscribers to upgrade to high-priced subscriptions. Often, they’ve never had a high-priced service before.

While challenging, our specially trained agents can and do take $10 subscribers to $1,500, or $100 to $3,500.

We excel at delivering this huge revenue growth, occasionally selling two or three subscriptions at the same time.

Upsells

Whether it’s an inbound call, live chatting with subscribers in their membership areas, or outbound calling to selected lead lists, we continually get you more upsell revenue.

Our trained agents skillfully guide your subscribers to renew early, or upgrade to gold, platinum or lifetime, and get the most out of their purchase. It’s a win for your subscribers who experience being served rather than sold. The biggest win is to your bottom line.

Cross Sells

The cross-sell that dramatically grows recurring revenue is convincing low-priced subscribers to upgrade to high-priced subscriptions. Often, they’ve never had a high-priced service before.

While challenging, our specially trained agents can and do take $10 subscribers to $1,500, or $100 to $3,500.

We excel at delivering this huge revenue growth, occasionally selling two or three subscriptions at the same time.

Upsells

Whether it’s an inbound call, live chatting with subscribers in their membership areas, or outbound calling to selected lead lists, we continually get you more upsell revenue.

Our trained agents skillfully guide your subscribers to renew early, or upgrade to gold, platinum or lifetime, and to get the most out of their purchase.  It’s a win for your subscribers who experience being served rather than sold. The biggest win is to your bottom line.

Cross Sells

While challenging, our specially trained agents can and do take $10 subscribers to $1,500, or $100 to $3,500.

Upsells

Our trained agents skillfully guide your subscribers to renew early, to upgrade, to get the most out of their purchase. We continually deliver you more upsell revenue.

Let’s Talk About Growing Your Business

Copyright © 2018 LOOP™
The Contact Center for Subscription Businesses™

Jesse Rosenthal, CEO

Click here for a one hour consult with me. I'll show you how to increase your results in any of these areas.

Thank you for your information. We'll get back to you shortly.