Specialist Call Center Services for Subscription Businesses
Whether you need a new service built from scratch, a brand-new team, or if you want to add to or replace an existing service, we can help you achieve your goals and generate improved results.
The subscription model is packed with opportunities to get more new subscribers, keep your subscribers longer, and get them to spend more.
We are experts at both the subscription model and building specialized sales, retention, and support teams.
Solutions & Services
Get More Subscribers
Sales to new and active subscribers
Keep More Subscribers
World class customer service, saves, onboarding, and tech support
Get More Renewals
Recover failed autorenewals and expiring subscriptions
Get More Cross Sells & Upsells
Cross sell and upsell your actives to high priced services
GET MORE SUBSCRIBERS
We speak to more of your prospects, close more sales, and cross-sell and upsell
We build powerful inbound and outbound phone sales teams that typically get you 30% to 60% more subscribers from the same calls than other inside and outsourced call centers.
We achieve this by closing complex sales that most call centers miss. We’re also strong at cross sell and upsell on inbound and outbound calls.
KEEP MORE SUBSCRIBERS
We provide world-class customer service, onboarding, technical support, cancel saves, and winback services.
We’re experts providing intensely quality checked, independently verified, customer support on inbound and outbound calls, emails, and live chats, to subscribers paying $100 to $5,000 per year.
Too many new subscribers not renewing? Technical challenges causing cancels? Our onboarding and technical support services handle that.
Want more cancels saved? We routinely outperform other centers at saving cancels on $100 to $5,000 per year subscriptions. This includes phone, email, and website cancels.
GET MORE RENEWALS
We recover your failed auto-renewals and expires on inbound and outbound call campaigns
Failed autorenewals often put 20% to 30% of the entire file at risk each year. We recover them.
Our renewal services are perfect for $100 to $5,000 per year subscribers.
Often failed renewals stay gone because they didn’t want to renew anyway. We know how to reach and convince them to come back, even if they didn’t intend to renew.
We also find and fix future renewal problems in actives, so their next renewal slides right through.
GET MORE CROSS SELLS & UPSELLS
We take subscribers from $100 memberships up to $250, $1,500, $3,500, even $5,000 per year.
Cross-sell and upsell on outbound calls to your actives and on inbound sales and customer support calls. Our dedicated agents intensely study — and even use — the subscriptions they sell.
Plus, we arm our sales teams with sales strategies, tactics, scripts, rebuttals, and irresistible offers.
If we speak with half of a 10,000-subscriber list and upsell a $2,000 product to just 5% of them… That’s an additional $500,000 in revenue.
Test Loop’s High-Performance ServiceS
Right now, your subscription business could be missing out on millions of dollars in unrealized revenue by not maximizing your acquisition, customer support, retention, cross-selling and up-selling efforts.
That stops today. Test our services across ANY of your products. With ZERO obligation to commit to any long-term contracts. Here’s how our tests work …
- We’ll analyze your business, your products, customers and challenges
- Then, we’ll hand-pick a small team of expert call center agents and train them up specifically for your business and its customers.
- We’ll prove to you — down to the dollar — exactly how powerful Loop can be in your mission to maximize revenue and profit.
When you’re satisfied, and our results, quality, and ROI are proven, roll out to ALL your products to get the full gain across your business.