Winning the Winback Game Means Everyone Wins

Here’s an Unexpected Way to Show Customers You Care

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Take Away

Winback campaigns are a potential goldmine and your call center should be treating them as such. Keep the focus on your customer and where they are in their journey. If it smells of sales or pressure – you’re dead in the water. There was a reason they originally subscribed. Succesfully bridging the gap between why they left and why they should come back is a win/win situation.

  • Winbacks are a win for you and your customers

  • These campaigns, first and foremost, have their roots in Customer Service

  • A winback campaign is about serving the customer in her journey

  • Experience a world-class winback campaign with a LOOP limited-time trial

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