Winbacks & Cancel Saves

Rebuild relationship and inspire loyalty from lost customers and potential cancels.

Winbacks & Cancel Saves

Rebuild relationship and inspire loyalty from lost customers and potential cancels.

Tap Into Potential Sales Growth with Live Chat

Having access to faster support on your website increases customer satisfaction and maximizes your opportunities to convert on the spot.

Reduce Potential Customer Churn

Prevent your services from falling out of favor with your subscribers. Identify and correct the issues they face, dissuading them from even thinking of cancelling and ensuring the value they’ve been expecting.

Save Cancellations with Real-Time Resolutions

Swoop in with solutions for customers who expressed a desire to end their subscriptions over email, call, or the “cancel” button on their membership settings. Persuade them to stay by helping them overcome their objections and offering delightful deals.

Winback Lost Business and Spark Loyalty

Whatever their reason may be for leaving, no cancelled subscription is ever truly lost. Win over your former customers and reel them for the long-haul with Winback solutions designed to add to your overall business growth.

Make Them Happier with Value-Added Offers

Generate more value for your customers and business with successful cross-sells and upsells. Meet and create new needs with relevant products, services, features, and add-ons presented with good timing and tactic.

Proactively Reach Out to Keep Your Customers In

Take steps to address subscription issues before they drive customers away. Our agents provide first-class service with tactics, scripts, offers, and rebuttals that deal with and iron out real customer pain points.

Inbound Phone

Email

Live Chat

This service targets:

E

Former customers with cancelled or expired subscription

E

Trial users who did not convert to a paid membership

E

Active subscribers on the verge of cancelling or whose renewals failed

E

Cancelling or former VIP, high-priced, and premium product subscribers

Proactively Reach Out to Keep Your Customers In

Address issues before they drive customers away. Our agents provide first-class service with tactics, scripts, offers, and rebuttals that deal with and iron out real customer pain points.

Inbound Phone

Email

Live Chat

This service targets:

E

Former customers with cancelled or expired subscription

E

Trial users who did not convert to a paid membership

E

Active subscribers on the verge of cancelling or whose renewals failed

E

Cancelling or former VIP, high-priced, and premium product subscribers

How We Work

We Set Goals.

We define growth in your terms. Are you targeting a 50% conversion rate for inbound leads? Improving cross-sells by 100% in 3 months? You tell us what you need—think big, give clear numbers—and we’ll create strategies to meet those goals.

We study, study, study.

We do a deep dive into your offers and services, and the needs and wants of your existing subscribers and prospects, then make good matches between the two. We also find new ways to reach your base and keep them engaged.

We find what works for you.

Every call comes with a mission: inspire action from callers. We do this with a sales strategy (scripts, offers, rebuttals) designed just for your business and have it executed by a well-trained team of agents, who share your vision for growth.

We maximize your existing efforts.

We review all of your major marketing campaigns and learn from what’s already worked in generating leads. We improve and build on touch-points with customized sales methods that get you more subscribers, revenues and profits.

We get you the right people.

We build a team of sales and support agents, and a sales manager who are trained to max out results. They are hired and trained just for you and your campaign, focused only on your targets for your subscription business.

We don’t stay satisfied.

There is no perfect marketing strategy—it grows with your business. All of our solutions and services are evolving learning opportunities. We start small, test, and refine until we arrive to the results you want to see.

Get Started

Why Loop is the Best Partner for your Subscription Business

Why Loop is the Best Partner for your Subscription Business

We are a profit center.

Our sales and retention services are designed to be upfront profit centers, delivering up to multiple times the cost each month. The goal is to get customers who will stay with your business beyond the first 30 days and renew. We do this with sales tactics that attract them to regular-priced subscriptions, cross-sells and upsells more than free trials, creating long-term, sustainable revenue.

We generate business-changing growth.

Whether it’s acquisition, retention or revenue, our strategies are designed to help you achieve massive increases in key subscription metrics. You get a subscriber base that grows bigger, levels up with you, and becomes an uncapped well of profitable opportunities.

We max out opportunities for growth.

We get you new subscribers but won’t stop there. Our strategies see to it that you get 20-40% increases in renewals, saves, cross-sells, and upsells that lead to compounding revenues and profits. See your conversation and cross-sell rates hike up to 2x compared to what other in- house and outsourced sales and support teams can give.

We cater specifically to subscription services.

Our leadership team draws from decades of expertise on the subscription model. We are privy to its ins and outs. We are attuned to the pain points of selling and keeping subscriptions, and know the best ways to connect with customers and demonstrate results.

We make it easy to get started.

Start out with a low-cost, small-scale, no-commitment test that brings results. Call us at 1-855-947-5667 to speak to someone or click on the button below. Ask us questions, give us a brief, and let's make growth happen for your subscritpion business.